At Hounslow Flowers, we believe that everyone in our community should be able to celebrate life's special moments with beautiful flowers, regardless of ability or technology. We are committed to ensuring that our website is accessible to all customers in and around Hounslow. That’s why we regularly test, review, and improve our site so that anyone can order Hounslow Flowers online with ease and confidence.
Hounslow Flowers strives to comply with the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level. These internationally recognised guidelines help make web content more accessible for people with disabilities, including those with visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities. We work continuously to monitor and update our digital platform to align with these standards.
Our website has been thoughtfully designed and regularly tested to support a variety of screen readers used by our Hounslow customers. We aim for a logical heading structure, clear navigation, and descriptive alternative text for images to ensure that screen reader users can access and order their preferred flowers with minimal friction.
Recognising the importance of readability, we use high-contrast design throughout our website. This approach helps to accommodate those with visual impairments or colour vision deficiencies, making every step of the online flower ordering process—from browsing our Hounslow Flowers arrangements to completing checkout—more user-friendly for everyone. If you use increased contrast or text resizing settings in your browser, our website is built to respond as expected.
Accessibility is at the heart of our mission to serve the Hounslow community. By maintaining accessibility best practices, we aim to remove digital barriers so that every customer can select, personalise, and purchase Hounslow Flowers online. Whether you are using a desktop computer, tablet, or mobile device, you can expect a seamless ordering experience no matter your abilities or assistive technologies.
We understand that accessibility is a continuous journey. As new technologies and standards emerge, we are dedicated to reviewing and refining our website to best support all our customers. We welcome feedback, as this helps us identify areas for improvement and further enhance the accessibility of Hounslow Flowers’ online services.
If you encounter any challenges in accessing content or features on the Hounslow Flowers website, or if you have suggestions for how we can improve the accessibility of our online ordering service, please contact us. Our team is ready to assist you and will do our best to resolve any issues as promptly as possible, ensuring that everyone in Hounslow can enjoy convenient and accessible flower delivery.
Please fill out the form below to send us an email and we will get back to you as soon as possible.
